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Where can I find support at BOA?

If you are feeling low, anxious, stressed, sad or alone please reach out to a trusted adult. Within BOA this can be any staff member that you feel most comfortable speaking to. 

If you’re not sure who to go to try your tutor first.

Please be aware that your conversation might be passed on to the Pastoral Team or Safeguarding Team to offer further support. 

Further support we can offer:

  • Regular 1:1 check-ins with a member of the Pastoral Team

  • Counselling with a BOA counsellor

  • Referrals to external counselling services

If you don’t want to speak to your tutor or would prefer to go to someone else you can also email the following people:

Safeguarding Team

Although staff at BOA always want to help, we may not always be available. If you need help outside of usual Academy hours or on the weekends, and you’re not sure who to turn to please try one of the following:


Eating disorders information

UK eating disorder charity

One-to-One Web Chat

Email for support

Call for support - 0808 801 0677


Mind provide advice and support to empower anyone experiencing a mental health problem.


Call - 0300 123 3393

The Diana Award Crisis Messenger

If you need urgent help text DA to 85258

This service offers free 24/7 support if you are experiencing a crisis to help with urgent issues such as:

Suicidal thoughts, Abuse or assault, Self-harm, Bullying, Relationship breakdown.


Anyone can contact Samaritans, no matter how old you are.

Whatever you're going through, call us free any time, from any phone, on 116 123.


Confidential, 24/7 text messaging support service for anyone who is struggling to cope.

To start a conversation, text the word 'SHOUT' to 85258


Substance and alcohol support (including support for those who live with adults for whom this may affect)


  • Phone line open 24/7 - 0800 1111

  • When you call  0800 1111 you’ll get through to a counsellor, they’re there to listen and support you with anything you’d like to talk about.

  • Or you can have a 1-2-1 counsellor chat online.counsellor from 7:30am–3:30am


If you or someone else is in immediate danger you must call 999 or go/take them straight to A&E