Results Days and Appeals
In light of the current situation with COVID-19, we have made some slight adjustments to our plans for the results days this summer. We still intend to offer an opportunity to collect results from the academy and access to face to face advice and guidance, but we will also share results via email so that students do not need to come into BOA on those days if they do not wish to.
It is important that you read the following advice, consider the options open to you, and provide us with any requested information as outlined in this letter.
Every student will receive their results via their BOA email address on the morning of results day. There is no need to collect results in person.
In addition to receiving your results via email, you have the following options:
- Wait for your results slip to be posted home (it will normally arrive the following day).
- Collect your results slip in person on the relevant results day.
- Arrange for a family member or friend to collect your results slip on the relevant day.
If you wish to collect your results in person, you can collect them between 9:00am and 11:00am at BOA academy on the appropriate day:
A’Levels and Level 3 BTEC pathways (Yr13) – Tuesday 10th August
GCSE and Level 2 BTEC Pathways (Yr11) – Thursday 12th August
PLEASE NOTE THAT WE ARE NOT ABLE TO GIVE RESULTS TO STUDENTS (OR THEIR FAMILY MEMBERS) OVER THE PHONE OR SEND THEM TO NON-BOA EMAIL ADDRESS.
How you can get your results
Results will be sent by email.
You do not need to visit BOA in order to collect your results this year.
- On the morning of results day, we will send your exam results to your BOA email address. We strongly advise you to double check that you have not forgotten your log-in details before then. You can contact ITHelp@boa-academy.co.uk if you are having difficulty. Please be aware that we cannot send results to any other email address.
- On the afternoon of results day, if you have not collected it in person, we will post your physical results slip to your home address. This will normally arrive within 24 hours.
- Post-16 students who have applied to universities or vocational schools through UCAS are normally able to see their offer status via their UCAS account from around 8.30am on the morning of results day.
- You will be able to get advice on appeals by contacting firstname.lastname@example.org on results day.
- You will be able to get advice on your next steps, UCAS and book an online appointment with a careers coach by contacting our team via email@example.com
Your results slip will be posted to your home address.
If you choose not to collect your physical examination result slip on the day, then your results will automatically be posted to your home address.
- It is important to note that we can only post out the results on the relevant results day and that you will not receive the results until the following day.
- If you have changed your address in recent months and not notified us previously, please get in touch to ensure your address matches the one we have recorded on our electronic system by contacting firstname.lastname@example.org by Friday 23rd July 2021
If you want to collect your results slip in person [OPTIONAL].
You can collect your results in person if you wish.
- You can collect your results slip from the academy between 9:00am and 11:00am at BOA academy on the appropriate results day.
- Only BOA students will be permitted to enter the building to collect the results.
- You will be able to speak to a member of SLT or the exams team about the the teacher assessment process and appeals options.
- You will not be able to speak to your teachers about their grading judgements.
- You will be able to speak to the Progressions Team about your next steps, career prospects and the UCAS process.
- When collecting your A’ Level results or GCSE results, you must bring your BOA Student ID badge with you.
- You do not need to inform us in advance of your intention to collect your results in person.
Arranging for a family member or friend to collect your results on your behalf [OPTIONAL].
If you are unable to collect your results slip in person, and don’t want to wait for it to be posted to your home, then you can arrange for a family member or a family friend to collect the results on your behalf.
- To assist us with this matter, you must notify the Exams Department in writing in advance, and ask the person who is collecting the results to have some form of ID with them when collecting the results.
- Please write to email@example.com by Friday 24th July 2021. If there are any changes to these arrangements, please email the exams office at least 24 hours before examination results are made available.
- The nominated person can collect your results slip from the academy between 9:00am and 11:00am at BOA academy on the appropriate results day.
- The nominated person must bring photo-identification when collecting the results, otherwise we will not be able to share your results with them.
Appeals and enquiries about results
The full details of how the appeals process will work this summer can be found here: https://www.jcq.org.uk/wp-content/uploads/2021/03/JCQ-Guidance-for-Students-and-Parents-on-Summer-2021.pdf
On the results day we will give students details of the appeals process and a template to use to submit an appeal. It is important to remember that grades can go down, up or stay the same through either stage of the process.
You can pick up an appeals form on results day or download a copy below
Stage 1: Centre Review
If you don’t think you have been issued with the correct grade, you can appeal on results day. We will review whether we:
- made an administrative error, e.g. submitted an incorrect grade or used an incorrect assessment mark when determining your grade.
- did not apply a procedure correctly, e.g. did not follow our Centre Policy, did not undertake internal quality assurance, did not take account of access arrangements or mitigating circumstances, such as illness.
To help you decide whether to appeal, on results day we will be able to provide you with copies of the following:
- our Centre Policy
- your subject assessment record (This details the sources of evidence used to determine your grade, the grades/marks associated with them, notes form your teacher explaining their final decision, and details of any special circumstances that have been considered when determining your grade, e.g. access arrangements, mitigating circumstances such as illness)
Stage 2: Appeal to the Exam board
If you still do not think you have the correct grade after the centre review is complete, you can ask us to appeal to the exam board, who will review whether
- we have made an unreasonable exercise of academic judgement in the choice of evidence from which we determined your grade and/or in the determination of your grade from that evidence*.
- we did not apply a procedure correctly, e.g. we did not follow our Centre Policy, did not undertake internal quality assurance, did not take account of access arrangements or mitigating circumstances.
- the exam board made an administrative error, e.g. they changed your grade during the processing of grades.
If a student has a place at university that is dependent on an appeal it will be prioritised. In a case like this the student will need to notify their university as well as submit an appeal to the academy.
- Priority appeals (University place dependent) have to be submitted to the academy by 16th August.
- Non-priority appeals have to be submitted to the academy by 3rd September.
*A reasonable judgement is one that is supported by evidence. An exercise of judgement will not be unreasonable simply because a student considers that an alternative grade should have been awarded, even if the student puts forward supporting evidence. There may be a difference of opinion without there being an unreasonable exercise of judgement. The reviewer will not remark individual assessments to make fine judgements but will take a holistic approach based on the overall evidence.
Enquiries about appeals can be made in person on the results days or by emailing the exams office (via the following email firstname.lastname@example.org). We will review appeals on a case-by-case basis.
We don’t expect examination certificates to be issued by the exam boards until November 2021. On the results days, students receive their results via confidential examination slips. We will contact you with details of how to collect the examination certificates from us as soon as we receive them.
We would like to take this opportunity to thank you for your ongoing support and wish you good luck.